1) Data We Collect
| Category | Examples | Why we need it |
|---|---|---|
| Account & KYC | Name, DOB, address, ID docs, selfies (KYC), account history | Age/identity verification, fraud prevention, legal compliance |
| Payments | Deposit/withdrawal details, partial card/bank data, transaction logs | Process payments, AML checks, audits |
| Usage | Game sessions, device/OS, IP, approximate location, logs | Security, performance, responsible gambling tools |
| Marketing | Email/phone (opt-in), preferences | Send offers, service updates (you can opt out anytime) |
| Support | Chat transcripts, tickets, recordings (where permitted) | Customer support, quality assurance |
2) How We Use Your Data
- Provide and operate Yeah96 (account creation, gameplay, payments).
- Meet legal/regulated obligations (KYC/AML, reporting, dispute handling).
- Detect, investigate, and prevent fraud, abuse, or security incidents.
- Enable safer-play features (limits, time-outs, self-exclusion).
- Improve products and personalize content (with appropriate safeguards).
- Send service messages; send marketing where you have consent or it is otherwise permitted (you can unsubscribe anytime).
3) Legal Bases
Depending on your location, we process data under one or more of: contract (to provide the service), legal obligation (e.g., AML/KYC), legitimate interests (security, improvement), and consent (e.g., marketing). You may withdraw consent at any time.
6) Data Retention & Security
- We keep data only as long as necessary for the purposes above and to comply with legal/record-keeping duties.
- We apply administrative, technical, and physical safeguards (encryption in transit, access controls, monitoring).
7) Your Privacy Rights
Subject to your region’s laws, you may have the right to access, correct, delete, restrict, or object to processing, and to data portability. You can also opt out of marketing.
To exercise rights, contact support@yeah96.com. We may need to verify your identity.
8) Minors
Yeah96 is for 18+ customers only. We do not knowingly collect data from minors. If you believe a minor has used our services, contact us and we will take appropriate action.
9) Contact & Complaints
| Support | support@yeah96.com • Live Chat |
|---|---|
| Postal | Yeah96 Privacy(address available upon request) |
We may update this Policy. Changes will be posted here with a new Effective date.
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